We’re looking for bright people.

We have an empty desk with your name on it.

At Threshold/Carve, it’s fast-paced but casual. We collaborate, congratulate and celebrate. Everyone has input, learns something new and is encouraged to share.

Our management believes in providing a comfortable workplace where people feel valued and challenged. We make our work hours flexible, our compensation fair and we give new employees over 3 weeks of paid vacation to start.

We have sit/stand work stations throughout the agency to get everyone on their feet more often (yeh, it’s a small thing, but getting the blood flowing gets the creative juices flowing, too).

We think you’ll like working here. Check out our available career postings (below) and tell us about yourself. If you’re the kind of person who can light up the room with great ideas, or simply know how to brighten someone’s day, you’ll fit right in.

 

We have a desk with your name on it.

Client Success Manager (Account Manager)

Posted June 11, 2018

Email your resume

Benefits Offered: Dental, Life, Medical, Vision

Employment Type: Full-Time


Why Work Here?

“We were named one of Austin’s Fastest 50 growing companies in 2017. We have an amazing team and culture that continue to propel us.”


The Client Success Manager position will be responsible for the marketing strategies, account management, and growth for a portfolio of Threshold/Carve’s clients. You will serve as the point of contact to our clients for all projects.

What kind of person are we looking for – You’re an idea person with the ability to translate results into success. Furthermore, you will translate our client’s creative vision on projects to our creative team and ensure branding and design standards are met for all projects. Vice versa, you will need to communicate our creative teams’ thought process back to the client. It’s your job to make sure deadlines are met, clients are happy and future business can grow within the account. You can expect to work hard and play hard when you are a part of the Threshold/Carve THeam!

You might be a veteran of the residential (student housing, multifamily or senior living) industries either onsite (property manager, leasing manager, etc) or in a corporate oversight environment (leasing and marketing department, training, etc).

You could already be working in the traditional advertising agency world or someone with a great digital background and the ability to understand how to drive client results utilizing your experience in digital marketing. You definitely need to have some relationship management experience, because, in the end, our relationships are key.

We have a great culture and great pay and benefits including opportunities to take part in our annual profit pool, lunches brought in on Wednesdays, reimbursements for gym memberships, and more.

Oh yeah, you already live in or want to live in the creative capital of Texas – Austin.

Core Duties/Responsibilities

  • Serve as project lead on a variety of ongoing projects for our clients (everything from complex website launches to social media accounts to print ad campaigns)
  • Manage accounts for strategy (new marketing ideas, insights, best practices) and production (how our clients can implement)
  • Identity internal growth potentials within your accounts
  • Alongside our production team, prioritize our workflow (everything from print ads to digital ads to large format signs) and ensure all deadlines are met
  • Responsible for overall quality control of deliverables
  • Deliver proofs of deliverables to clients
  • Works enthusiastically, respectfully and collaboratively with other project team members, has a clear understanding of how a project team operates, their responsibilities throughout a project and what is expected in critiques and team meetings.
  • Account oversight of individual project needs and proactively raise issues that may impact quality or timing of deliverables and offer solutions
  • Actively participates in team meetings to discuss assignment parameters

Required Skills/Knowledge/Experience

  • Excellent eye for detail, well organized, good-natured, dedicated, flexible and passionate, you bring a deep understanding of what it takes to successfully marketing and leasing apartments. A Bachelor’s degree is preferred.
  • Either three-plus years experience in the multifamily, student housing or senior living industries (either at property level or corporate department) or three-plus years of managing accounts in a digital and interactive world (including AdWords, Social Media, etc.)
  • Excellent communication skills (this is a client facing position)
  • Experience with project management systems
  • Thick skin – ability to take client feedback on projects with a smile
  • Experience working with graphic designers preferred
  • Account Management experience preferred
  • Experience in the lease-up of new development/construction projects (opening a leasing center, etc) preferred
  • Has managed multiple assignments at the same time (including organizing and prioritizing workload and working efficiently under pressure in a deadline-driven environment)
  • Careful attention to detail and sensitivity to version control issues
  • Basic understanding of graphic design, printing, and digital marketing environments preferred
  • Excellent interpersonal skills, a positive attitude, a sense of humor and the ability to thrive in a collaborative agency environment

About Threshold/Carve
Recognized as the 5th fastest growing business in Central Texas, Threshold/Carve is a boutique agency with offices in Austin, Texas, USA and Waterloo, Ontario Canada. Our chemistry is lean and keen, blending fresh creativity with experienced strategic thinking. The way we do business is genuine and collaborative – we listen, we work hard and we give clients great solutions, fast.

Our clients are in various industries – retail, financial services, healthcare, technology and B2B. We’ve taken our experiences in these industries and applied them to real estate which results in strategies that make us a unique and effective partner for Builders, Developers and Property Management firms. Our experienced teams of digital marketers, creative writers and designers, strategic planners and project managers build brands, drive traffic and convert leads that grow our clients’ businesses.

About Threshold Agency:

We deliver amplified branding for clients. We do this with driven, creative and strategic teams. And really smart leaders, like the one we are looking for to lead our Digital Media team. If you’re that big-thinking individual we are seeking, then we might be the right fit for you.

We operate with a boutique mentality and can turn on a dime. We have offices in Austin, Texas, USA and Waterloo, Ontario, Canada. We create integrated campaigns in North America that build brands and drive traffic. Although we specialize in – and have become humbly famous for – marketing real estate, we have launched famous brands in consumer packaged goods, B2B, technology, financial services and health care.

To Apply

Please email your resume and qualification details to devino@thresholdcarve.com to be considered for this position.

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CSM Intern

Posted May 7, 2018

Email your resume

The Threshold/Carve Client Success team is looking for a motivated Client Success Intern position to learn from and support our Client Success Managers (CSM) by assisting with various daily tasks primarily associated with digital marketing and client management across Threshold/Carve’s portfolio of clients.

Daily Responsibilities

  • Supporting client marketing campaign activities
  • Assisting with project management tasks
  • Helping to ensure the accuracy of digital budgets
  • Support the creation/updating of existing and new and digital contracts
  • Assist with preparing/attending client or team meetings
  • Learning about marketing with a focus on real estate marketing
  • Execute other appropriate tasks as assigned by a given CSM
  • Have fun learning from a great team

Required Skills/Knowledge/Experience
The ideal candidate should:

  • Have completed or be in current pursuit of a Bachelor’s or Master’s degree in marketing, advertising, communications or related field with a 3.5 GPA
  • Have experience working with the following social media platforms and community management
  • Be familiar with digital advertising strategies and tactics
  • Possess strong time management and organizational skills with the ability to multitask
  • Be comfortable with communication in a team setting on project development, timelines, and results
  • Strong writing skills
  • Be proficient in Microsoft Office suite, Adobe Creative suite and social media platforms such as Hootsuite a plus
  • Ability to think on their feet

Your Commitment
We are seeking an individual able to work 15-20 hours per week in our Austin office Monday through Friday (day/time of day negotiable).

 

What’s In It For You?
Course credit
Compensation based on experience
Excellent experience from our incredible team of industry experts

 

To Apply
Please email your resume and qualification details to elizabethg@ThresholdCarve.com to be
considered for this position.

 

About Threshold/Carve
Recognized as the 5th fastest growing business in Central Texas and named one of Austin’s Fastest 50 growing companies in 2017. We have an amazing team and culture that continue to propel us.Threshold/Carve is a boutique agency with offices in Austin, Texas, USA and Waterloo, Ontario Canada. Our chemistry is lean and keen, blending fresh creativity with experienced strategic thinking. The way we do business is genuine and collaborative – we listen, we work hard and we give clients great solutions, fast.

Our clients are in various industries – retail, financial services, healthcare, technology and B2B. We’ve taken our experiences in these industries and applied them to real estate which results in strategies that make us a unique and effective partner for Builders, Developers and Property Management firms. Our experienced teams of digital marketers, creative writers and designers, strategic planners and project managers build brands, drive traffic and convert leads that grow our clients’ businesses.

Download PDF